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For many dealerships, the car wash is viewed as a necessity—a final step before delivering a vehicle or returning it after service. It’s often treated as a cost center rather than what it truly is: one of the last and...
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In the car wash industry, chemistry matters. Not just what’s going through the arches or flowing through the lines — but the chemistry between people, operators, suppliers, managers, and customers. That’s the part a lot of companies miss. Anybody can...
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In recent years, hand car washes have seen a noticeable rise in popularity. While express tunnels still dominate the market, many car owners are looking for a more personalized and satisfying experience. Whether at a conveyor-driven tunnel, a repurposed quick...
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My days of clocking 50 miles a week on my feet running a car wash are behind me. But looking back, I realize just how much those years shaped my understanding of what it takes to succeed in this industry....
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